Privacy Policy

Last Updated: August 7, 2026

Roberts Brothers Coach Co. (“Roberts Brothers Coach,” “we,” “us,” or “our”) respects your privacy
and is committed to protecting the personal information you provide to us. This Privacy Policy
explains how we collect, use, disclose, and protect information when you visit or interact with
robertsbrotherscoach.com (the “Website”).

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you voluntarily provide to us when you use the Website, including
when you submit a quote request, contact form, or other inquiry.

This information may include:

First and last name
Email address
Phone number
Company or organization name
Information contained in messages or inquiries you submit
Other information you voluntarily provide to us

We may also automatically collect certain technical information when you visit the Website, such as:

IP address
Browser type and version
Device type
Operating system
Pages viewed
Date and time of visits
Referring website or page
General information about how you interact with the Website

This information may be collected through cookies, analytics tools, and similar technologies.

2. How We Use Your Information

Roberts Brothers Coach may use information we collect to:

Respond to questions, quote requests, and other inquiries
Communicate with you regarding our services
Provide, maintain, and improve the Website
Understand how visitors use the Website
Improve our marketing and advertising efforts
Protect the security and integrity of the Website
Detect and prevent fraudulent, unauthorized, or potentially harmful activity
Maintain business and customer records
Comply with applicable laws, regulations, and legal obligations

We will not use personal information for purposes materially different from those described in this Privacy Policy without providing appropriate notice where required by law.

3. Cookies and Similar Technologies

The Website may use cookies and similar technologies to improve functionality, understand Website usage, and support analytics and advertising.

Cookies are small data files stored on your device when you visit a website. Some cookies are necessary for the Website to function properly, while others may be used for analytics, performance, or marketing purposes.

Depending on the services implemented on the Website, these technologies may allow us or our service providers to understand information such as how visitors navigate the Website, which pages they view, and how visitors interact with our content.

You may be able to control or disable cookies through your web browser settings. Disabling certain cookies may affect the functionality of portions of the Website.

4. Analytics and Advertising

We may use third-party analytics, advertising, or website performance services to help us understand Website traffic and improve our online presence.

These services may collect information about your device, browsing activity, interactions with the Website, and general geographic or demographic information.

Third-party providers may use cookies, pixels, tags, or similar technologies to collect this information.

Where applicable, you may be able to manage certain advertising or tracking preferences through your browser, device settings, or the privacy controls provided by the applicable third-party service.

5. How We Share Information

We may share personal information with trusted third parties when reasonably necessary to operate our business or Website.

These parties may include:

Website hosting and technology providers
Website developers and maintenance providers
Form submission and communication services
Analytics and performance providers
Advertising and marketing providers
IT, security, and fraud-prevention providers
Professional advisors, such as attorneys, accountants, or insurers
Government authorities or law enforcement when required by law

We do not sell your personal information for money.

We may also disclose information when necessary to protect our rights, property, safety, customers, employees, or others, or when required by law or legal process.

6. Third-Party Websites and Services

The Website may contain links to third-party websites, social media platforms, or other services.

Those third parties have their own privacy policies and practices. Roberts Brothers Coach Co. does not control and is not responsible for the privacy practices, content, or security of third-party websites or services.

We encourage you to review the privacy policies of any third-party website or service you visit.

7. Communications

If you contact us through the Website, by email, or through another communication method, we may retain your correspondence and contact information in order to respond to your request and
maintain appropriate business records.

We may contact you regarding an inquiry, quote, service request, or other business matter that you initiated.

If we send marketing communications where required, you may opt out of receiving future marketing communications by following the unsubscribe instructions included in those communications or by contacting us directly.

8. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, providing services, resolving disputes, enforcing agreements, and complying with legal, accounting, or regulatory obligations.

The specific retention period may vary depending on the nature of the information and the reason it was collected.

9. Data Security

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting information over the Internet or storing information electronically is completely secure. Therefore, we cannot guarantee the absolute security of your information.

10. Children’s Privacy

The Website is not directed toward children under the age of 13, and Roberts Brothers Coach Co. does not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us through the Website, please contact us so that we can take appropriate action.

11. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information, which may include the right to:

Request access to personal information we maintain about you
Request correction of inaccurate information
Request deletion of certain personal information
Request information about how your personal information is collected or used
Opt out of certain marketing communications
Exercise other rights provided under applicable state or federal privacy laws

To make a privacy-related request, please contact us using the information below.

We may need to verify your identity before completing certain requests.

12. Tennessee and Other State Privacy Laws

Privacy rights and requirements vary by state. Roberts Brothers Coach Co. will comply with applicable privacy laws and regulations governing the personal information we collect and process.

If a state law provides you with additional privacy rights, those rights will apply to the extent required by applicable law.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, Website, technology, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

Your continued use of the Website after an updated Privacy Policy is posted constitutes your acknowledgment of the updated policy to the extent permitted by applicable law.

14. Contact Us

Roberts Brothers Coach Co.
155 Commerce Way
Gallatin, TN 37066
Phone: 615-212-0226
Email: david_roberts@rbccoach.com